Help Desk

Membership Plan

How much is your membership plan?

Monthly membership plans start at $59.95 per month. You may submit as many properties, services and inquires as you like. A three-month membership plan offers a 6% savings, a six-month plan offers a 9% savings and an annual plan offers a 15% savings.

Can I change my plan at any time?

Yes, you can change your membership plan anytime by going to your “My Account” under “Payment Plan” and select “Click here”. A sign up page will appear with reconfiguartion options.

Can I transfer my membership plan to a different account?

Plans “cannot” be transferred or shared.


New Accounts

How can I create a new account?

Simply click on the “Sign Up” link and activate your 30 day free trial member account to start.

How do I update my profile?

You can go to your “My Account” and click on “Edit my Profile” followed by clicking on “Save Changes”. Here you may edit your picture or change your password at any time. Your name, surname & email address will always stay the same.

Does a free trial come with a premium package?

Yes, it does!

Do I have to provide my credit card information for a free trial?

We don’t require credit card information for free trial accounts.

Can I upload new content with a free trial account? If so, how many?

Yes, you can upload as much content as you like.

Should I setup multiple accounts?

You do not need to setup multiple accounts. You can submit and market multiple services and companies that you own or work for, all under the same account.

I have forgotten my password. What should I do?

You can easily reset your password by clicking on “Forgot your Password?” located on our login page. The system will automatically generate a password reset. If this doesn’t work, please contact passwordsupport@juspost.com.


Terminating/ Transferring Accounts

How do I terminate my account?

You can terminate your account by going to your “My Account” and clicking on “Edit my Profile”, then select “Terminate my Account”.

When will my account be suspended or terminated?

The only time an account gets suspended or terminated is if a member submits inappropriate content, if their credit card is declined or if they decide to terminate their own account.


Promoting, Uploading and Modifying Content

What type of property listings can I submit?

You can submit commercial, industrial, residential, recreational and agricultural real estate property listings.

What type of services can I submit?

You can submit your real estate-related services that pertain to commercial, industrial, residential, recreational and agricultural real estate.

How can I add my services on JUSPOST.COM’s Real Estate Network?

Simply go to our homepage and click on “Real Estate Network”. There you may select the services that you wish to offer and market yourself globally by clicking on “Market Yourself”.

How long will my listings remain active?

Property listings are updated every month to ensure an active property network. Members will receive an email 24 hours before their listings expiration, asking them if they would like to renew their listing status. Members who market their “services” will not need to renew their listings. Their listings will remain active for as long as the “account” remains active.

Can I submit my uncompleted listings at a future date and time?

Yes, you may. All uncompleted listings will be automatically saved into your “My Account” under “My Listings” or “My Services”. You can continue where you left off by clicking on the “Edit” button located on the upper right-hand side of your listings image.

Which professionals are most likely to use JUSPOST.COM?

You can find Commercial, Industrial, Residential, Agricultural and Recreational Real Estate Associations including Brokers, Agents, Owners, Developers, Appraisers, Lenders, Investors, Lessees, Managers, Architects, Engineers, Accountants, Attorneys, CRE Bloggers and related industry Media Outlets on our network.

Can I advertise on your home page?

Unfortunately, you may not.

Can I change my Ad banner any time I want?

No you cannot change your Ad banner after your Ad has been approved and charged for payment.

The cost of Advertising.

Members may feel free to market as many properties as they like with an active membership plan. Banner Ads however, will vary on price depending on your listings value. Companies that wish to display their brands on a banner Ad rather than a listing, are entitled to a fixed price. To purchase an Ad banner, please submit your advertising inquiry to “Advertise with us” found at the bottom of our page.

How many property listings can I upload to JUSPOST.COM?

As many as you like.

How can I update or remove my listing?

You can go to your “My Account” and click on “My Listings” or “My Services” to remove or update your content.

How do I promote my property on JUSPOST.COM?

Please go to the home page and select either “Submit Property for Sale” or “Submit Property for Lease” depending on the type of property you wish to promote. Fill out our form, click on “Preview your Property” and click on “Post Globally” to live stream.

Why is it taking so long to upload my images?

It could depend on several factors. It could be your internet speed or your file size. Another reason why this could be happening is that there is a large number of concurrent users simultaneously uploading content to our network.


Notifications

Where will I receive my messages?

You will receive your messages within JUSPOST.COM’s application as well as the email inbox you have registered with our network. To view notifications in our network please go to “My Account” and click on “Inbox Messages”.

Why am I not receiving any messages in my email?

Please, check your spam folder and enable your settings to receive emails from attention@juspost.com.

How can I unsubscribe from emails and other notifications?

You cannot unsubscribe from emails and other notifications while your account is active. You may only unsubscribe from our monthly newsletters.

How long can I expect to wait for a response?

Response time can vary depending on the flow of traffic. High priority and urgent cases will receive our first response. Medium priority cases will receive a second-level response. Low priority cases will receive a third-level response. Depending on the urgency of the matter, our customer support team will typically respond back within 24-48 hours.


Billing and Security

How do I submit my payment to JUSPOST.COM?

Users may go to “Sign up” and submit their payment details online. All member accounts are subject to reoccurring payments thereafter. Reoccurring payments were setup to not interrupt any account activities. Users may terminate their account at any time.

What payment methods/options are accepted?

We accept American Express, Visa, MasterCard and Discover.

Can I update my payment information?

Yes, you can update your own payment information at any time by going to “My Account” settings and clicking on “Payment Plan”.

How will I know if my payment has been approved or declined?

You will receive a confirmation notice to your email address on file with us.

I just purchased a membership plan. I have not yet received my invoice.

Kindly check your spam folders. If you cannot locate it within 5 minutes, please contact us at billing@juspost.com and we will be sure to further assist you.

My payment was not accepted, what do I do?

Kindly try to resubmit your payment to ensure that the information you typed in was typed in correctly. If you are still having issues with submitting a payment, we recommend that you contact your financial institution prior to contacting our billing department at billing@juspost.com.

Where can I see my payment plan?

You can see your payment plan by going to your “My Account” and clicking on “Payment Plan”. Here, you may also change your credit card information on file with us.

Do you offer any discounts?

Our company policy is that we treat all customers the same. The only discount that you will respectively be subject to will depend on the membership plan that you select.

Can I get a refund if I’m not happy with your service?

All membership subscriptions and or advertisements are deemed final once processed, with or through JUSPOST.COM. If for whatever reason users decides to dispute a transaction, they may contact us via email at billing@juspost.com no more than 15 days after the transaction was processed to request a refund.

What should I do if I see any suspicious activity?

Please contact securityissue@juspost.com immediately.

Can I block messages from a certain user?

You cannot block messages, but you can report a member if they are submitting inappropriate content on JUSPOST.COM.

Can I report a listing as Fraud or Scam?

Yes, you may. Kindly send us a tip at securityissue@juspost.com.

How can I verify a professional?

All information listed in our valued network is believed to be accurate, although we advise that members always seek legal counsel and perform their own due diligence prior to any transactions taking place.


Support

What’s the best way to contact JUSPOST.COM?

Email and chat support are the best ways to communicate with JUSPOST.COM.


Contact Support